7999 Responsible Gaming — Our Commitment to Healthy Entertainment

7999 believes entertainment should always be enjoyable and in control. We place every member's wellbeing and peace of mind above the gaming experience itself.

Member Wellbeing Comes First Minor Protection Time Management Budget control

Our Commitment to Responsible Gaming

Gaming at 7999 is meant to be an enjoyable form of entertainment — it should never be seen as a solution to financial problems or a source of income. We believe every member will play mindfully, in moderation, and responsibly.

We take a number of active steps to ensure responsible gaming on our platform. It's not just words in a terms document — actually safeguarding every member's wellbeing is our priority.

7999 wants to remind all members: enjoy gaming, but always know your limits. Chasing losses by placing more bets is never the right call.

Recognise the Signs of Problem Gaming

If you notice any of the following signs in yourself, it's important to take them seriously and seek support:

  • Chasing losses by repeatedly increasing your bets.
  • Feeling unable to stop gaming.
  • Using money set aside for daily necessities to fund gaming.
  • Hiding your gaming habits from family or friends.
  • Lying about or feeling uncomfortable about your gaming habits.
  • Feeling restless or irritable when not gaming.
  • Betting with borrowed money or going into debt to gamble.

If you notice these signs, take a break immediately and seek professional help if needed.

A Bangladeshi user enjoying entertainment at a tea garden in Dhaka

Plan your time and budget in advance

The most effective approach to responsible gaming is setting clear limits before you start. 7999 encourages all members to follow these guidelines:

Budget Limits

Decide in advance the maximum amount (BDT / ৳) you are willing to spend each week or month. Stick to that limit — even when a win feels within reach.

Time Limits

Set a limit on how long you play each day or each session. Use an alarm or timer to help. Take regular breaks and avoid lengthy sessions.

Loss Limit

Decide in advance to end your session once you reach a set loss amount. Continuing to bet after a loss streak almost always makes things worse.

Keep your purpose in mind

Gaming is for entertainment — not a guaranteed way to make money. Enjoy the game, but never wager funds your household depends on.

Self-Control Tools

7999 offers a range of tools to help members stay in control. If you feel your gaming habits are getting out of hand, you can take the following steps:

  • Deposit Limits: You can set a limit on the maximum amount you deposit into your account within a given period. Contact our support team to activate this.
  • Cooling-Off Period: You can request that your account be temporarily suspended for a set number of days or weeks.
  • Long-term break (self-exclusion): If you feel you need an extended break from gaming, you can request that your account be suspended for a specified period or permanently. This decision cannot be reversed before the designated time has elapsed.

To access these features, reach out to us at [email protected]. Our team will assist you without any judgment.

A Bangladeshi user enjoying entertainment in Bandarban

Minor protection

7999 strictly ensures that only individuals aged 18 and above may use the platform. Account creation and gaming by minors is strictly prohibited.

Our advice to parents:

  • Keep your device and account login details out of reach of children.
  • Enable parental controls on your device.
  • Avoid leaving gaming platforms open on your screen in front of children.
  • If you suspect a minor is using an account, please notify us immediately.

If a minor's account is identified, 7999 will close it immediately and reserves the right to withhold any associated balance.

Life balance & professional support

In a healthy lifestyle, gaming should be just one small part of your life — not your whole life. Balancing time with family, socialising with friends, work, and rest is essential.

If gaming is affecting your personal life, family relationships, or financial stability, seek professional help without delay. Asking for help is not a sign of weakness — it takes courage.

Contact the 7999 support team

For any gaming-related concerns or to access self-control tools, contact us at [email protected]. We're here to help, no questions asked.

For general enquiries FAQ View.

Don't hesitate to reach out

Our team is always here for any questions or concerns. Browse the FAQ section or log in directly to request support.

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